WatchGuard incident
2026-05-22 - GLOBAL - WGC DNSWatch Migration Failures
WatchGuard experienced a minor incident on May 22, 2026 affecting Dashboard:::GLOBE and Content Filtering:::GLOBE, lasting 8h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 22, 2026, 04:49 AM UTC
We continue to work on reports of errors during migration to DNSWatch in WGC and have identified the issue. Failures are affecting customers who have invalid domains configured in legacy DNSWatch and are attempting to migrate. WGC DNSWatch has introduced domain validation before policies are created. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in approximately 8 hours, if not sooner.
- monitoring May 22, 2026, 11:48 AM UTC
Our systems show that reports of errors during migration to DNSWatch in WGC are returning to normal and we're monitoring to ensure system stability. We'll post our next update in approximately 60 minutes, if not sooner.
- resolved May 22, 2026, 01:11 PM UTC
We are no longer experiencing errors during migration to DNSWatch in WGC and this incident is now resolved. The system is operating normally at this time.