WatchGuard incident

2026-11-11- EMEA - WatchGuard account and administration issues

Ongoing since 02:21 PM UTC, affecting Account Administration:::EMEA and Dashboards and Reports:::EMEA.

identified Nov 11, 2026, 03:24 PM UTC

We have refined our initial assessment, and the impact is currently limited to the Visibility Dashboards and Reports component. The Account Administration component remains healthy and is operating normally. Our next update will be provided in 30 minutes, or sooner if significant progress is made.

Started
Nov 11, 2026, 02:21 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Nov 11, 2026, 02:21 PM UTC

Affected components

Account Administration:::EMEADashboards and Reports:::EMEA

Update timeline

  1. investigating Nov 11, 2026, 02:21 PM UTC

    We're investigating errors in retrieving account details. Users can experience error messages on the Device summary page. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

  2. investigating Nov 11, 2026, 02:57 PM UTC

    We are still working hard to resolve this event. We apologize for any inconvenience this may be causing you or your customers. We will provide the next update in 30 minutes, if not sooner.

  3. identified Nov 11, 2026, 03:24 PM UTC

    We have refined our initial assessment, and the impact is currently limited to the Visibility Dashboards and Reports component. The Account Administration component remains healthy and is operating normally. Our next update will be provided in 30 minutes, or sooner if significant progress is made.

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