Resolved after 1 hour 57 minutes, affecting SkyPhone Standard, on August 12, 2018.
An upstream carrier has identified the fault and is working to resolve the fault on their system.
Affected components
SkyPhone Standard
Update timeline
- investigating Aug 12, 2018, 09:04 PM UTC
The SkyPhone platform is experiencing intermittent inbound calling faults resulting in calls not connecting or experiencing one-way audio. This is under urgent investigation.
- identified Aug 12, 2018, 09:05 PM UTC
An upstream carrier has identified the fault and is working to resolve the fault on their system.
- resolved Aug 12, 2018, 10:28 PM UTC
The inbound calling fault has been resolved.
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