Vorco NZ incident
Unplanned Outage: SIP Trunks and regional internet services
Resolved after 2 hours 9 minutes, affecting Internet & WAN Access and SkyPhone Premium and 1 more, on August 28, 2018.
All internet faults have been resolved. If you are still offline, please restart your router and let us know if that hasn't resolved your issue.
Affected components
Update timeline
- investigating Aug 28, 2018, 09:59 PM UTC
All inbound and outbound calling for SIP trunks and SkyPhone Premium is currently offline. Some DSL and UFB services in Whangarei, Auckland, Rotorua, Christchurch and Dunedin are offline.
- investigating Aug 28, 2018, 10:28 PM UTC
SIP and SkyPhone Premium services have been restored.
- resolved Aug 28, 2018, 11:59 PM UTC
All internet faults have been resolved. If you are still offline, please restart your router and let us know if that hasn't resolved your issue.
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