Vorco NZ incident
Unplanned Event - Call failing to Auto Attendants on SkyPhone Standard
Resolved after 2 hours 8 minutes, affecting SkyPhone Standard, on January 29, 2019.
We've had no further reports of calling issues to Auto Attendants since the previous update so we're closing this out now.
Affected components
Update timeline
- investigating Jan 29, 2019, 11:01 PM UTC
Start Time: 1145 Service(s) Affected: SkyPhone Standard Auto Attendants Customer Impact: Calls to auto attendants on SkyPhone Standard are failing to connect. Person to person calls work fine. We're investigating. We apologise for any inconvenience this may cause.
- monitoring Jan 29, 2019, 11:11 PM UTC
A fix has been put in place for the Auto Attendant issue and we are checking to confirm resolution.
- resolved Jan 30, 2019, 12:53 AM UTC
We've had no further reports of calling issues to Auto Attendants since the previous update so we're closing this out now.
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