Vorco NZ incident
Unplanned Event - Limited services outside Auckland performing slow
Resolved after 7 hours 2 minutes, affecting Internet & WAN Access, on September 5, 2019.
All customers who reported issues have confirmed services are back to normal. An upstream backhaul provider had a network maintenance change overnight during which a configuration setting for MTU was set incorrectly. The upstream provider has now corrected the setting.
Affected components
Update timeline
- investigating Sep 05, 2019, 09:53 PM UTC
Some customers outside Auckland are experiencing slow or restricted access to various services and websites. The fault is under investigation.
- monitoring Sep 05, 2019, 10:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2019, 11:03 PM UTC
All customers who reported issues have confirmed services are back to normal. An upstream backhaul provider had a network maintenance change overnight during which a configuration setting for MTU was set incorrectly. The upstream provider has now corrected the setting.
Your product runs on more than Vorco NZ
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services