Resolved after 5 hours 21 minutes, affecting Internet & WAN Access, on March 11, 2020.
Chorus has replaced the faulty hardware and all services have been restored.
Affected components
Internet & WAN Access
Update timeline
- identified Mar 11, 2020, 07:12 PM UTC
Chorus have identified a fault with a cabinet feeding customers in Oamaru and has sent a technician to investigate.
- identified Mar 11, 2020, 11:16 PM UTC
Chorus have listed the outage on their Outages Map which can be found at https://www.chorus.co.nz/outages. The current estimated resolution is by 5am tomorrow (Friday 13/3/20).
- monitoring Mar 12, 2020, 12:15 AM UTC
Chorus has replaced the faulty hardware and all services have been restored.
- resolved Mar 12, 2020, 12:33 AM UTC
All services are stable.
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