Vorco NZ incident

Auckland CBD - Chorus fault - UFB

Resolved after 12 hours 33 minutes, affecting Internet & WAN Access, on March 29, 2021.

identified Mar 30, 2021, 01:32 AM UTC

Chorus have extended the expected resolution time for remaining offline services to 7pm tonight.

Started
Mar 29, 2021, 07:38 PM UTC
Resolved
Mar 30, 2021, 08:12 AM UTC
Duration
12h 33m
Detected by Pingoru
Mar 29, 2021, 07:38 PM UTC

Affected components

Internet & WAN Access

Update timeline

  1. identified Mar 29, 2021, 07:38 PM UTC

    Chorus are aware of a fault causing outages for many Auckland CBD customers on UFB. Their current estimated resolution time is 1PM.

  2. identified Mar 29, 2021, 10:57 PM UTC

    Some services have been restored, Chorus' estimated time for resolution for all services is still 1PM.

  3. identified Mar 30, 2021, 01:32 AM UTC

    Chorus have extended the expected resolution time for remaining offline services to 7pm tonight.

  4. resolved Mar 30, 2021, 08:12 AM UTC

    The Chorus fault has been resolved, all services are back online.

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