Resolved after 4 days 4 hours, affecting SkyPhone Standard, on November 17, 2021.
An ongoing DDoS attack is impacting access to our customer portal, voice API's and SkyPhone provisioning (including making changes to handsets/users). The attack is being actively mitigated but changes will continue to be slow or need multiple attempts until the attack ceases.
Affected components
Update timeline
- monitoring Nov 18, 2021, 11:08 PM UTC
An ongoing DDoS attack is impacting access to our customer portal, voice API's and SkyPhone provisioning (including making changes to handsets/users). The attack is being actively mitigated but changes will continue to be slow or need multiple attempts until the attack ceases.
- resolved Nov 25, 2021, 07:28 AM UTC
The DDoS has subsided so we are closing this.
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