Vonage Business incident

Admin Portal Inaccessible

Resolved after 3 hours 3 minutes, affecting Admin Portal, on August 31, 2023.

resolved Aug 31, 2023, 06:46 PM UTC

We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

Started
Aug 31, 2023, 03:42 PM UTC
Resolved
Aug 31, 2023, 06:46 PM UTC
Duration
3h 3m
Detected by Pingoru
Aug 31, 2023, 03:42 PM UTC

Affected components

Admin Portal

Update timeline

  1. investigating Aug 31, 2023, 03:42 PM UTC

    Some Vonage Business customers may be experiencing issues accessing their online account at admin.vonage.com. Our engineers are working to quickly resolve the issue.

  2. investigating Aug 31, 2023, 03:56 PM UTC

    The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.

  3. resolved Aug 31, 2023, 06:46 PM UTC

    We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

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