Vonage Business incident

Vonage Mobile App Intermittently Not Sending Notifications

Resolved after 17 hours 47 minutes, affecting Mobile App (Android™) and Mobile App (iOS), on October 5, 2026.

resolved Oct 06, 2026, 01:55 PM UTC

Vonage services have been fully restored following the service interruption with Vonage Mobile App notifications. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

Started
Oct 05, 2026, 08:07 PM UTC
Resolved
Oct 06, 2026, 01:55 PM UTC
Duration
17h 47m
Detected by Pingoru
Oct 05, 2026, 08:07 PM UTC

Affected components

Mobile App (Android™)Mobile App (iOS)

Update timeline

  1. investigating Oct 05, 2026, 08:07 PM UTC

    We are aware of an issue that may be impacting the Vonage Mobile App notifications. We are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  2. identified Oct 05, 2026, 08:57 PM UTC

    We have identified the issue that may be impacting Vonage Mobile App notifications and seeing early signs of recovery. We'll continue to provide further updates here within 2 hours and until full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  3. monitoring Oct 05, 2026, 11:40 PM UTC

    Vonage services continue to show signs of recovery following today's interruption with Vonage Mobile App notifications. We'll continue to provide further updates by 8am EST and until full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

  4. resolved Oct 06, 2026, 01:55 PM UTC

    Vonage services have been fully restored following the service interruption with Vonage Mobile App notifications. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

Your product runs on more than Vonage Business

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →