Resolved after 3 hours 28 minutes, affecting Admin Portal and Desktop App and 1 more, on September 12, 2023.
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.
Affected components
Update timeline
- investigating Sep 12, 2023, 02:32 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.
- investigating Sep 12, 2023, 02:38 PM UTC
We are continuing to investigate this issue.
- identified Sep 12, 2023, 02:38 PM UTC
Our engineers and support teams are dedicated to resolving this as soon as possible. Please stay tuned for further updates.
- monitoring Sep 12, 2023, 04:09 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.
- resolved Sep 12, 2023, 06:00 PM UTC
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.
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