Some users are unable to setup or join a Vonage meeting

Update timeline

1. investigating Oct 10, 2023, 01:02 PM UTC

   Some Vonage Business customers may be experiencing issues accessing their Vonage Meetings service. Our engineers are working to quickly resolve the issue.

2. identified Oct 10, 2023, 02:16 PM UTC

   Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.

3. monitoring Oct 10, 2023, 02:33 PM UTC

   Vonage Meetings service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

4. investigating Oct 10, 2023, 04:07 PM UTC

   Some Vonage Business customers may be experiencing issues accessing their Vonage Meetings service again. Our engineers are working to quickly resolve the issue.

5. identified Oct 10, 2023, 04:17 PM UTC

   Our engineers and support teams have identified the problem and are currently repairing the issue. Please stay tuned for further updates.

6. monitoring Oct 10, 2023, 07:34 PM UTC

   Vonage Meetings service is now recovered and we are monitoring. If you are still experiencing issues, please contact support.

7. investigating Oct 12, 2023, 12:06 PM UTC

   Some Vonage Business customers may intermittently be unable to start or join a meeting Vonage Meetings service. Our engineers are working to quickly resolve the issue.

8. identified Oct 12, 2023, 12:32 PM UTC

   Our engineers and support teams have identified the problem and are currently repairing the issue. Please stay tuned for further updates.

9. monitoring Oct 12, 2023, 12:55 PM UTC

   Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

10. monitoring Oct 12, 2023, 06:14 PM UTC

    We are continuing to monitor for any further issues.

11. resolved Oct 13, 2023, 05:05 PM UTC

    We have resolved the intermittent issue with our Vonage Meetings service. If you are still having an issue, please contact us.