Vonage Business incident

Admin Portal Login Issues

Resolved after 4 hours 42 minutes, affecting Admin Portal, on January 19, 2024.

resolved Jan 20, 2024, 03:14 AM UTC

We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

Started
Jan 19, 2024, 10:31 PM UTC
Resolved
Jan 20, 2024, 03:14 AM UTC
Duration
4h 42m
Detected by Pingoru
Jan 19, 2024, 10:31 PM UTC

Affected components

Admin Portal

Update timeline

  1. investigating Jan 19, 2024, 10:31 PM UTC

    Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.

  2. monitoring Jan 19, 2024, 11:31 PM UTC

    The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.

  3. resolved Jan 20, 2024, 03:14 AM UTC

    We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

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