Resolved after 3 hours 46 minutes, affecting Admin Portal and Desktop App and 1 more, on January 29, 2024.
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.
Affected components
Update timeline
- investigating Jan 29, 2024, 02:44 PM UTC
Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.
- identified Jan 29, 2024, 03:13 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- identified Jan 29, 2024, 03:45 PM UTC
The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.
- monitoring Jan 29, 2024, 04:00 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Jan 29, 2024, 06:31 PM UTC
We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.
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