Vonage Business incident

Admin Portal Login Issues

Resolved after 5 hours 18 minutes, affecting Admin Portal, on September 4, 2024.

resolved Sep 05, 2024, 12:03 AM UTC

We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

Started
Sep 04, 2024, 06:45 PM UTC
Resolved
Sep 05, 2024, 12:03 AM UTC
Duration
5h 18m
Detected by Pingoru
Sep 04, 2024, 06:45 PM UTC

Affected components

Admin Portal

Update timeline

  1. investigating Sep 04, 2024, 06:45 PM UTC

    Some Vonage Business customers may be experiencing issues accessing their online account at app.vonage.com. Our engineers are working to quickly resolve the issue.

  2. identified Sep 04, 2024, 07:29 PM UTC

    The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.

  3. monitoring Sep 04, 2024, 09:02 PM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

  4. resolved Sep 05, 2024, 12:03 AM UTC

    We have resolved the issue some customers had accessing their online account at app.vonage.com. If you are still having an issue, please contact us.

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