Vonage Business incident
Intermittent feature services notifications issue
Resolved after 4 hours 24 minutes, affecting Vonage Integration Suite and SMS & Messaging and 1 more, on September 20, 2024.
Services are now recovered and we are monitoring. If you are still experiencing issues please contact support.
Affected components
Update timeline
- investigating Sep 20, 2024, 12:38 PM UTC
Some Vonage Business customers may be experiencing an intermittent issue with Receptionist Console, Call queue display, call parking, call logs updating, VGIS features. Our engineers are working to quickly resolve the issue.
- identified Sep 20, 2024, 12:49 PM UTC
The issue has been identified, Our engineers and support teams are dedicated to resolving this as soon as possible. Please stay tuned for further updates.
- identified Sep 20, 2024, 01:57 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 20, 2024, 03:02 PM UTC
Services are now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Sep 20, 2024, 05:03 PM UTC
This incident has been resolved.
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