Vonage Business incident

Inbound SMS Not Received

Resolved after 1 day 6 hours, affecting SMS & Messaging, on October 7, 2024.

resolved Oct 08, 2024, 09:06 PM UTC

We have resolved the intermittent issues of receiving SMS messages. If you are still having an issue, please contact us.

Started
Oct 07, 2024, 02:49 PM UTC
Resolved
Oct 08, 2024, 09:06 PM UTC
Duration
1d 6h
Detected by Pingoru
Oct 07, 2024, 02:49 PM UTC

Affected components

SMS & Messaging

Update timeline

  1. investigating Oct 07, 2024, 02:49 PM UTC

    Some Vonage Business customers may be experiencing intermittent issues receiving SMS messages. Our engineers are working diligently to resolve the issue.

  2. monitoring Oct 07, 2024, 08:37 PM UTC

    Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

  3. resolved Oct 08, 2024, 09:06 PM UTC

    We have resolved the intermittent issues of receiving SMS messages. If you are still having an issue, please contact us.

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