Resolved after 1 day 22 hours, affecting Outbound Call Completion, on March 9, 2025.
We have resolved the issue some Vonage Business customers in Canada had with intermittent 911 call disconnects. If you are still having an issue, please contact us.
Affected components
Update timeline
- identified Mar 10, 2025, 01:35 AM UTC
Some Vonage Business in Canada may experience intermittent 911 call disconnects. If your call drops, please immediately redial 911. Our engineers are working with urgency to resolve the issue.
- monitoring Mar 10, 2025, 12:44 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
- resolved Mar 11, 2025, 07:10 PM UTC
We have resolved the issue some Vonage Business customers in Canada had with intermittent 911 call disconnects. If you are still having an issue, please contact us.
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