Resolved after 1 day 3 hours, affecting Outbound Call Completion, on October 6, 2025.
The intermittent no audio issue affecting 911 calls has been successfully resolved. Please contact us if you continue to experience any difficulties.
Affected components
Update timeline
- investigating Oct 06, 2025, 07:58 PM UTC
Some Vonage Business customers may be experiencing intermittent no audio issues wheh placing calls to 911. Our engineers are working to quickly resolve the issue.
- identified Oct 06, 2025, 08:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2025, 10:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 11:38 PM UTC
The intermittent no audio issue affecting 911 calls has been successfully resolved. Please contact us if you continue to experience any difficulties.
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