Vonage API incident

United Kingdom SMS - Degradation for inbound SMS towards a subset of United Kingdom long virtual numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 30, 2026 affecting SMS Europe, lasting 17d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 05:16 PM UTC
Resolved
May 18, 2026, 03:03 PM UTC
Duration
17d 21h
Detected by Pingoru
Apr 30, 2026, 05:16 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Apr 30, 2026, 05:16 PM UTC

    We are currently observing Inbound SMS delivery degradation for messages sending towards a subset of our United Kingdom Long Virtual Numbers affecting O2 network. You may experience failures or delays for Inbound SMS sending towards your subscribed United Kingdom Long Virtual Numbers affecting O2 network. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. resolved May 18, 2026, 03:03 PM UTC

    This incident has been resolved.