Vonage API incident

Belgium Voice - Degradation towards all network affecting Long Virtual Numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on September 11, 2026 affecting Voice Europe, lasting 3d 17h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 11:51 AM UTC
Resolved
Sep 15, 2026, 05:12 AM UTC
Duration
3d 17h
Detected by Pingoru
Sep 11, 2026, 11:51 AM UTC

Affected components

Voice Europe

Update timeline

  1. investigating Sep 11, 2026, 11:51 AM UTC

    Please be informed that there was service degradation for outbound calls towards all network affecting Belgium long virtual numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Sep 15, 2026, 12:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 05:12 AM UTC

    This incident has been resolved.