Vonage API incident

Bolivia SMS - Delivery degradation towards Entel Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 21, 2026 affecting SMS Latin America, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 04:24 PM UTC
Resolved
Oct 21, 2026, 06:59 PM UTC
Duration
2h 34m
Detected by Pingoru
Oct 21, 2026, 04:24 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Oct 21, 2026, 04:24 PM UTC

    Please be advised that we are observing message delivery degradation towards Entel Bolivia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 21, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 06:59 PM UTC

    This incident has been resolved.