Vonage API incident

Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 21, 2026 affecting SMS APAC, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 03:10 PM UTC
Resolved
Oct 21, 2026, 06:53 PM UTC
Duration
3h 42m
Detected by Pingoru
Oct 21, 2026, 03:10 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Oct 21, 2026, 03:10 PM UTC

    We are observing SMS delivery degradation towards Jazz (Mobilink) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 21, 2026, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 06:53 PM UTC

    This incident has been resolved.