Vonage API incident

Brazil SMS - Delivery degradation affecting TIM Brazil network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 17, 2026 affecting SMS Latin America, lasting 8h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 05:26 AM UTC
Resolved
Jul 17, 2026, 02:06 PM UTC
Duration
8h 39m
Detected by Pingoru
Jul 17, 2026, 05:26 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Jul 17, 2026, 05:26 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards TIM Brazil. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 17, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2026, 02:06 PM UTC

    This incident has been resolved.