Vonage API incident
USA MMS - Delivery degradation affecting MMS messages sent towards Verizon network
Vonage API experienced a minor incident on May 27, 2026 affecting MMS North America, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
MMS North America
Update timeline
- investigating May 27, 2026, 05:22 PM UTC
We have been notified by our suppliers about MMS degradation to the Verizon network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring May 28, 2026, 11:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2026, 12:19 AM UTC
This incident has been resolved.