Vonage API incident

Colombia SMS - Delivery degradation towards Tigo and Movistar network

Vonage API experienced a minor incident on March 19, 2026 affecting SMS Latin America, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2026, 04:46 AM UTC
Resolved: Mar 19, 2026, 08:19 AM UTC
Duration: 3h 33m
Detected by Pingoru: Mar 19, 2026, 04:46 AM UTC

Affected components

SMS Latin America

Update timeline

investigating Mar 19, 2026, 04:46 AM UTC

Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Mar 19, 2026, 07:25 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 19, 2026, 08:19 AM UTC

This incident has been resolved.