Vonage API incident

Colombia SMS - Delivery degradation towards Tigo and Movistar network

Minor Resolved View vendor source →
Started
Mar 19, 2026, 04:46 AM UTC
Resolved
Mar 19, 2026, 08:19 AM UTC
Duration
3h 33m
Detected by Pingoru
Mar 19, 2026, 04:46 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Mar 19, 2026, 04:46 AM UTC

    Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Mar 19, 2026, 07:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 08:19 AM UTC

    This incident has been resolved.

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