Vonage API incident

Italy SMS - Delivery Degradation towards Wind and TIM Networks

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 31, 2026 affecting SMS Europe, lasting 8h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 06:57 PM UTC
Resolved
Apr 01, 2026, 03:45 AM UTC
Duration
8h 47m
Detected by Pingoru
Mar 31, 2026, 06:57 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Mar 31, 2026, 06:57 PM UTC

    We are currently observing SMS delivery degradation towards Italy Wind and TIM networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 01, 2026, 02:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 03:45 AM UTC

    This incident has been resolved.