Vonage API incident

France SMS -Partial Delivery degradation towards Orange network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 2, 2026 affecting SMS Europe, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:34 AM UTC
Resolved
Apr 02, 2026, 02:56 PM UTC
Duration
4h 21m
Detected by Pingoru
Apr 02, 2026, 10:34 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Apr 02, 2026, 10:34 AM UTC

    We are currently observing SMS delivery degradation towards France Orange which is impacting SMS traffic. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

  2. monitoring Apr 02, 2026, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 02:56 PM UTC

    This incident has been resolved.