Vonage API incident

Philippines SMS - Delivery Degradation towards Globe Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 3, 2026 affecting SMS APAC, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 09:07 PM UTC
Resolved
Apr 04, 2026, 12:28 AM UTC
Duration
3h 20m
Detected by Pingoru
Apr 03, 2026, 09:07 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Apr 03, 2026, 09:07 PM UTC

    We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 04, 2026, 12:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2026, 12:28 AM UTC

    This incident has been resolved.