Vonage API incident

Morocco SMS - Degradation to Maroc Telecom (IAM)

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 20, 2026 affecting SMS Middle East & Africa, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:14 PM UTC
Resolved
Apr 21, 2026, 12:27 AM UTC
Duration
8h 12m
Detected by Pingoru
Apr 20, 2026, 04:14 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Apr 20, 2026, 04:14 PM UTC

    Please be informed that we are currently observing SMS delivery degradation towards Maroc Telecom (IAM) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Apr 20, 2026, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 12:27 AM UTC

    This incident has been resolved.