Vonage API incident

Brazil SMS - Delivery degradation towards multiple claro Network

Ongoing since 02:16 PM UTC, affecting SMS Latin America.

investigating Oct 25, 2026, 02:16 PM UTC

Please be advised that we are observing message delivery degradation towards multiple claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Started
Oct 25, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
Oct 25, 2026, 02:16 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Oct 25, 2026, 02:16 PM UTC

    Please be advised that we are observing message delivery degradation towards multiple claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Your product runs on more than Vonage API

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →