Vonage API incident

USA MMS- Delivery Degradation affecting a subset of Toll-Free Numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 20, 2026 affecting MMS North America, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 10:45 AM UTC
Resolved
Apr 20, 2026, 02:03 PM UTC
Duration
3h 17m
Detected by Pingoru
Apr 20, 2026, 10:45 AM UTC

Affected components

MMS North America

Update timeline

  1. investigating Apr 20, 2026, 10:45 AM UTC

    We are currently observing MMS delivery degradation towards a subset of Toll-Free Numbers. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 20, 2026, 11:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 02:03 PM UTC

    This incident has been resolved.