VoIP.ms incident
Montreal Servers
Resolved after 4 hours 16 minutes, affecting Point of Presence: Canada (Montreal 01, QC) and Point of Presence: Canada (Montreal 02, QC) and 1 more, on July 7, 2026.
This incident has been resolved.
Affected components
Update timeline
- investigating Jul 07, 2026, 02:31 PM UTC
We are currently aware of a network issue affecting the quality of the calls placed from our Montreal Servers. You may experience issues like dropped calls, choppy voices, silence, busy tone, calls won’t connect, high latency or intermittent connectivity with the server. We reached our provider to learn more about this issue and push for a solution. We’ll provide more updates as soon as they are available.
- identified Jul 07, 2026, 02:40 PM UTC
At this time, we observe this issue affecting all Montreal Servers. We are continuing to work on a fix for this incident.
- identified Jul 07, 2026, 02:51 PM UTC
We have rerouted traffic on our servers to ensure calls can continue connecting while we work to fully resolve the issue.
- resolved Jul 07, 2026, 06:48 PM UTC
This incident has been resolved.
- resolved Jul 07, 2026, 06:48 PM UTC
This incident has been resolved.
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