VoIP.ms incident

CDR Updates Delayed

Major Resolved

VoIP.ms experienced a major incident on October 20, 2026 affecting VoIP.ms Platform (Call Detail Records), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 04:25 PM UTC
Resolved
Oct 20, 2026, 05:13 PM UTC
Duration
48m
Detected by Pingoru
Oct 20, 2026, 04:25 PM UTC

Affected components

VoIP.ms Platform (Call Detail Records)

Update timeline

  1. investigating Oct 20, 2026, 04:25 PM UTC

    We are aware of an issue affecting CDR updates. At this time, CDR data is not being updated as expected. Our team is actively investigating the root cause and working diligently to resolve the issue as soon as possible. Call services continue to operate normally and are not affected. Thank you for your patience and understanding.

  2. resolved Oct 20, 2026, 05:13 PM UTC

    This incident has been resolved.