Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown Outage History

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown is up right now

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown had 20 outages in the last 2 years totaling 1h 57m of downtime — averaging 0.8 incidents per month.

There were 20 Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown outages since January 22, 2026 totaling 1h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.viva.com/

Minor September 26, 2026

Customer Support Comms Channel Disruption

Detected by Pingoru
Sep 26, 2026, 07:51 PM UTC
Resolved
Sep 26, 2026, 07:51 PM UTC
Duration
—
Affected: Phone
Timeline · 3 updates
  1. identified Sep 26, 2026, 03:56 PM UTC

    Status: Identified We are currently investigating an issue affecting our Phone communication channel. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Phone (Full outage)

  2. monitoring Sep 26, 2026, 07:14 PM UTC

    Status: Monitoring Our Phone communication channel is being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties reaching our support team. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Phone (Partial outage)

  3. resolved Sep 26, 2026, 07:51 PM UTC

    Status: Resolved Our Phone communication channel has been fully restored. Customers can reach our support team as normal. We apologize for any inconvenience caused during this time. Affected components Phone (Operational)

Read the full incident report →

Minor September 23, 2026

SEPA Bank Transfers Service Disruption

Detected by Pingoru
Sep 23, 2026, 12:28 PM UTC
Resolved
Sep 23, 2026, 12:28 PM UTC
Duration
—
Affected: SEPA Bank Transfers
Timeline · 3 updates
  1. investigating Sep 23, 2026, 09:25 AM UTC

    Status: Investigating We are currently investigating an issue affecting SEPA Bank Transfers. Our teams are actively working to identify the cause. Affected components SEPA Bank Transfers (Partial outage)

  2. identified Sep 23, 2026, 09:59 AM UTC

    Status: Identified We have identified the cause of the issue affecting SEPA Bank Transfers. Our teams are actively working to restore normal service. Affected components SEPA Bank Transfers (Partial outage)

  3. resolved Sep 23, 2026, 12:28 PM UTC

    Status: Resolved SEPA Bank Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time. Affected components SEPA Bank Transfers (Operational)

Read the full incident report →

Minor August 4, 2026

SIBS Service Disruption

Detected by Pingoru
Aug 04, 2026, 03:38 PM UTC
Resolved
Aug 04, 2026, 03:38 PM UTC
Duration
—
Affected: Card Schemes
Timeline · 3 updates
  1. investigating Aug 04, 2026, 01:16 PM UTC

    Status: Investigating We are currently investigating an issue affecting SIBS payment services. Customers may experience difficulties processing payments. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Card Schemes (Full outage)

  2. monitoring Aug 04, 2026, 02:49 PM UTC

    Status: Monitoring SIBS payment services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties processing payments. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Card Schemes (Operational)

  3. resolved Aug 04, 2026, 03:38 PM UTC

    Status: Resolved SIBS payments have been fully restored. Customers can complete payments as normal. We apologize for any inconvenience caused during this time. Affected components Card Schemes (Operational)

Read the full incident report →

Minor July 15, 2026

3D Secure Authentication Service Disruption

Detected by Pingoru
Jul 15, 2026, 08:49 AM UTC
Resolved
Jul 15, 2026, 08:49 AM UTC
Duration
—
Affected: 3D Secure Authentication
Timeline · 3 updates
  1. investigating Jul 15, 2026, 08:01 AM UTC

    Status: Investigating We are currently investigating an issue affecting 3D Secure Authentication. Customers may experience difficulties completing payment authentication online. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components 3D Secure Authentication (Partial outage)

  2. monitoring Jul 15, 2026, 08:29 AM UTC

    Status: Monitoring 3D Secure Authentication services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties completing payment authentication. Further updates will be provided every 30 minutes or as the situation evolves. Affected components 3D Secure Authentication (Partial outage)

  3. resolved Jul 15, 2026, 08:49 AM UTC

    Status: Resolved 3D Secure Authentication services have been fully restored. Customers can complete payment authentication as normal. We apologize for any inconvenience caused during this time. Affected components 3D Secure Authentication (Operational)

Read the full incident report →

Minor July 2, 2026

GR Customer Support Comms Channel Disruption

Detected by Pingoru
Jul 02, 2026, 01:27 PM UTC
Resolved
Jul 02, 2026, 01:27 PM UTC
Duration
—
Affected: Phone
Timeline · 3 updates
  1. investigating Jul 02, 2026, 12:04 PM UTC

    Status: Investigating We are currently investigating an issue affecting our Phone communication channel. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Phone (Full outage)

  2. monitoring Jul 02, 2026, 12:39 PM UTC

    Status: Monitoring Our Phone communication channel is being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties reaching our support team. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Phone (Operational)

  3. resolved Jul 02, 2026, 01:27 PM UTC

    Status: Resolved Our Phone communication channel has been fully restored. Customers can reach our support team as normal. We apologize for any inconvenience caused during this time. Affected components Phone (Operational)

Read the full incident report →

Minor June 12, 2026

Viva.com Website Disruption

Detected by Pingoru
Jun 12, 2026, 04:44 PM UTC
Resolved
Jun 12, 2026, 04:44 PM UTC
Duration
—
Affected: Self Care
Timeline · 2 updates
  1. monitoring Jun 12, 2026, 02:40 PM UTC

    Status: Monitoring A fix has been applied and Viva.com Website: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC13TESR5F8BW3QQ0NVPJQ4H is stable. We are continuing to monitor to ensure the issue is fully resolved. Affected components Self Care (Partial outage)

  2. resolved Jun 12, 2026, 04:44 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption.

Read the full incident report →

Minor June 10, 2026

iOS App Transfers Issues

Detected by Pingoru
Jun 10, 2026, 09:23 AM UTC
Resolved
Jun 10, 2026, 09:23 AM UTC
Duration
—
Affected: Self Care
Timeline · 3 updates
  1. investigating Jun 09, 2026, 09:44 AM UTC

    Status: Investigating We are investigating an issue affecting Viva.com / Viva.com Website & Portals → Self Care: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC13TESR5F8BW3QQ0NVPJQ4H. Our teams are actively working to identify the cause. Affected components Self Care (Degraded performance)

  2. identified Jun 09, 2026, 12:10 PM UTC

    Status: Identified We have identified the issue affecting Viva.com / Viva.com Website & Portals → Self Care: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC13TESR5F8BW3QQ0NVPJQ4H and are working on a fix. Affected components Self Care (Partial outage)

  3. resolved Jun 10, 2026, 09:23 AM UTC

    Status: Resolved iOS App Transfers Issues have been fully resolved. Customers can perform transfers through the Banking App as normal. We apologize for any inconvenience caused during this time. Affected components Self Care (Operational)

Read the full incident report →

Minor June 2, 2026

Viva.com Shop Degradation

Detected by Pingoru
Jun 02, 2026, 08:30 AM UTC
Resolved
Jun 02, 2026, 08:30 AM UTC
Duration
—
Affected: Shop
Timeline · 3 updates
  1. investigating Jun 02, 2026, 08:09 AM UTC

    Status: Investigating We are currently investigating an issue affecting our Shop. Merchants may experience difficulties placing orders. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

  2. monitoring Jun 02, 2026, 08:23 AM UTC

    Status: Monitoring Our Shop has been fully restored. Merchants can place orders as normal. We apologize for any inconvenience caused during this time. Affected components Shop (Partial outage)

  3. resolved Jun 02, 2026, 08:30 AM UTC

    Status: Resolved Our Shop has been fully restored. Merchants can place orders as normal. We apologize for any inconvenience caused during this time. Affected components Shop (Operational)

Read the full incident report →

Minor May 1, 2026

Instant Transfers Service Disruption

Detected by Pingoru
May 01, 2026, 09:06 AM UTC
Resolved
May 01, 2026, 09:06 AM UTC
Duration
—
Affected: SEPA Instant Transfers
Timeline · 3 updates
  1. investigating May 01, 2026, 07:38 AM UTC

    Status: Investigating We are currently investigating an issue affecting Instant Transfers. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Instant Transfers (Degraded performance)

  2. monitoring May 01, 2026, 08:48 AM UTC

    Status: Monitoring Instant Transfers are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent delays. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Instant Transfers (Degraded performance)

  3. resolved May 01, 2026, 09:06 AM UTC

    Status: Resolved Instant Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time. Affected components Instant Transfers (Operational)

Read the full incident report →

Minor March 30, 2026

Issue affecting transactions with Bancontact

Detected by Pingoru
Mar 30, 2026, 11:18 AM UTC
Resolved
Mar 30, 2026, 11:18 AM UTC
Duration
—
Affected: Smart CheckoutCard Schemes3D Secure Authentication
Timeline · 2 updates
  1. identified Mar 30, 2026, 10:21 AM UTC

    Status: Identified Incident affecting 3DS and debit authorizations. Affected components Smart Checkout (Degraded performance) Card Schemes (Degraded performance) 3D Secure Authentication (Degraded performance)

  2. resolved Mar 30, 2026, 11:18 AM UTC

    Status: Resolved Issue with Bancontact 3DS and debit authorizations resolved. Affected components Smart Checkout (Operational) Card Schemes (Operational) 3D Secure Authentication (Operational)

Read the full incident report →

Minor March 25, 2026

Viva.com is experiencing issues

Detected by Pingoru
Mar 25, 2026, 09:06 AM UTC
Resolved
Mar 25, 2026, 09:06 AM UTC
Duration
—
Affected: Viva.com Website
Timeline · 3 updates
  1. investigating Mar 25, 2026, 08:36 AM UTC

    Status: Investigating Our team is actively investigating the root cause. Further updates will be provided as the situation evolves. Affected components Viva.com Website (Partial outage)

  2. monitoring Mar 25, 2026, 08:57 AM UTC

    Status: Monitoring A fix has been applied and our teams our monitoring the status. Affected components Viva.com Website (Partial outage)

  3. resolved Mar 25, 2026, 09:06 AM UTC

    Status: Resolved The issue has been resolved. We will continue to monitor the service. Affected components Viva.com Website (Operational)

Read the full incident report →

Minor March 6, 2026

Viva Shop - Checkout issue

Detected by Pingoru
Mar 06, 2026, 12:23 PM UTC
Resolved
Mar 06, 2026, 12:23 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Mar 06, 2026, 11:01 AM UTC

    Status: Investigating We are investigating an issue affecting Viva.com Website & Portals → Shop: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KG4D4A3S65BKF8GEMW13ENPH. Our teams are actively working to identify the cause. Affected components Shop (Partial outage)

  2. investigating Mar 06, 2026, 11:07 AM UTC

    Status: Investigating Our teams are actively investigating the issue and working to restore normal service as soon as possible. Further updates will follow. Affected components Shop (Degraded performance)

  3. resolved Mar 06, 2026, 12:23 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption.

Read the full incident report →

Minor February 26, 2026

Transaction Volume Degradation – CardCharge (SmartCheckout) and Selfcare Login Issue

Detected by Pingoru
Feb 26, 2026, 03:36 PM UTC
Resolved
Feb 26, 2026, 03:36 PM UTC
Duration
—
Affected: Smart CheckoutSelf Care
Timeline · 3 updates
  1. identified Feb 26, 2026, 03:16 PM UTC

    Status: Identified We have identified the issue and we are working on a fix. Affected components Smart Checkout (Degraded performance) Self Care (Degraded performance)

  2. monitoring Feb 26, 2026, 03:16 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components Self Care (Degraded performance) Smart Checkout (Degraded performance)

  3. resolved Feb 26, 2026, 03:36 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Smart Checkout (Operational) Self Care (Operational)

Read the full incident report →

Minor February 24, 2026

Issues on Acquiring service

Detected by Pingoru
Feb 24, 2026, 03:16 PM UTC
Resolved
Feb 24, 2026, 03:16 PM UTC
Duration
—
Affected: Viva.com Banking AppCard TerminalsSelf Care
Timeline · 3 updates
  1. investigating Feb 24, 2026, 02:38 PM UTC

    Status: Investigating We are currently investigating an issue that is causing service disruption across multiple products. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  2. investigating Feb 24, 2026, 03:05 PM UTC

    Status: Investigating We are currently monitoring the issue that is causing service disruption. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  3. resolved Feb 24, 2026, 03:16 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Self Care (Operational) Card Terminals (Operational) Viva.com Banking App (Operational)

Read the full incident report →

Minor February 19, 2026

Status Update

Detected by Pingoru
Feb 19, 2026, 04:45 PM UTC
Resolved
Feb 19, 2026, 04:45 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Feb 19, 2026, 04:13 PM UTC

    Status: Investigating We are investigating an issue affecting Payment Acceptance → 3D Secure Authentication: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC3SKD2TPY3RAHVYRAFF4A78. Our teams are actively working to identify the cause. Affected components 3D Secure Authentication (Full outage)

  2. identified Feb 19, 2026, 04:27 PM UTC

    Status: Identified A reported incident is currently affecting 3D Secure (3DS) authentications via Bancontact, and transaction failures or delays may be experienced for payments requiring 3DS authentication. Affected components 3D Secure Authentication (Degraded performance)

  3. resolved Feb 19, 2026, 04:45 PM UTC

    Status: Resolved Incident resolved.

Read the full incident report →

Minor February 19, 2026

Bancontact Incident impacting 3DS Authentications

Detected by Pingoru
Feb 19, 2026, 10:47 AM UTC
Resolved
Feb 19, 2026, 10:47 AM UTC
Duration
—
Affected: 3D Secure Authentication
Timeline · 3 updates
  1. investigating Feb 19, 2026, 10:23 AM UTC

    Status: Investigating A reported incident is currently affecting 3D Secure (3DS) authentications via Bancontact, and transaction failures or delays may be experienced for payments requiring 3DS authentication. Affected components 3D Secure Authentication (Degraded performance)

  2. monitoring Feb 19, 2026, 10:34 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components 3D Secure Authentication (Degraded performance)

  3. resolved Feb 19, 2026, 10:47 AM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components 3D Secure Authentication (Operational)

Read the full incident report →

Minor January 28, 2026

Viva.com shop is experiencing issues

Detected by Pingoru
Jan 28, 2026, 06:11 PM UTC
Resolved
Jan 28, 2026, 06:11 PM UTC
Duration
—
Affected: Shop
Timeline · 4 updates
  1. investigating Jan 28, 2026, 03:07 PM UTC

    Status: Investigating We are currently investigating an issue that is causing service disruption across multiple products. Affected components Shop (Degraded performance)

  2. identified Jan 28, 2026, 03:54 PM UTC

    Status: Identified We have identified the issue and we are working on a fix. Affected components Shop (Degraded performance)

  3. monitoring Jan 28, 2026, 05:51 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components Shop (Degraded performance)

  4. resolved Jan 28, 2026, 06:11 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Shop (Operational)

Read the full incident report →