Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown Outage History

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown is up right now

There were 10 Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown outages since February 19, 2026 totaling 1h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.viva.com/

Minor May 1, 2026

Instant Transfers Service Disruption

Detected by Pingoru
May 01, 2026, 09:06 AM UTC
Resolved
May 01, 2026, 09:06 AM UTC
Duration
—
Affected: Instant Transfers
Timeline · 3 updates
  1. investigating May 01, 2026, 07:38 AM UTC

    Status: Investigating We are currently investigating an issue affecting Instant Transfers. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Instant Transfers (Degraded performance)

  2. monitoring May 01, 2026, 08:48 AM UTC

    Status: Monitoring Instant Transfers are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent delays. Further updates will be provided every 30 minutes or as the situation evolves. Affected components Instant Transfers (Degraded performance)

  3. resolved May 01, 2026, 09:06 AM UTC

    Status: Resolved Instant Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time. Affected components Instant Transfers (Operational)

Read the full incident report →

Minor March 30, 2026

Issue affecting transactions with Bancontact

Detected by Pingoru
Mar 30, 2026, 11:18 AM UTC
Resolved
Mar 30, 2026, 11:18 AM UTC
Duration
—
Affected: Smart CheckoutCard Schemes3D Secure Authentication
Timeline · 2 updates
  1. identified Mar 30, 2026, 10:21 AM UTC

    Status: Identified Incident affecting 3DS and debit authorizations. Affected components Smart Checkout (Degraded performance) Card Schemes (Degraded performance) 3D Secure Authentication (Degraded performance)

  2. resolved Mar 30, 2026, 11:18 AM UTC

    Status: Resolved Issue with Bancontact 3DS and debit authorizations resolved. Affected components Smart Checkout (Operational) Card Schemes (Operational) 3D Secure Authentication (Operational)

Read the full incident report →

Minor March 25, 2026

Viva.com is experiencing issues

Detected by Pingoru
Mar 25, 2026, 09:06 AM UTC
Resolved
Mar 25, 2026, 09:06 AM UTC
Duration
—
Affected: Viva.com Website
Timeline · 3 updates
  1. investigating Mar 25, 2026, 08:36 AM UTC

    Status: Investigating Our team is actively investigating the root cause. Further updates will be provided as the situation evolves. Affected components Viva.com Website (Partial outage)

  2. monitoring Mar 25, 2026, 08:57 AM UTC

    Status: Monitoring A fix has been applied and our teams our monitoring the status. Affected components Viva.com Website (Partial outage)

  3. resolved Mar 25, 2026, 09:06 AM UTC

    Status: Resolved The issue has been resolved. We will continue to monitor the service. Affected components Viva.com Website (Operational)

Read the full incident report →

Minor March 6, 2026

Viva Shop - Checkout issue

Detected by Pingoru
Mar 06, 2026, 12:23 PM UTC
Resolved
Mar 06, 2026, 12:23 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Mar 06, 2026, 11:01 AM UTC

    Status: Investigating We are investigating an issue affecting Viva.com Website & Portals → Shop: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KG4D4A3S65BKF8GEMW13ENPH. Our teams are actively working to identify the cause. Affected components Shop (Partial outage)

  2. investigating Mar 06, 2026, 11:07 AM UTC

    Status: Investigating Our teams are actively investigating the issue and working to restore normal service as soon as possible. Further updates will follow. Affected components Shop (Degraded performance)

  3. resolved Mar 06, 2026, 12:23 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption.

Read the full incident report →

Minor February 26, 2026

Transaction Volume Degradation – CardCharge (SmartCheckout) and Selfcare Login Issue

Detected by Pingoru
Feb 26, 2026, 03:36 PM UTC
Resolved
Feb 26, 2026, 03:36 PM UTC
Duration
—
Affected: Smart CheckoutSelf Care
Timeline · 3 updates
  1. identified Feb 26, 2026, 03:16 PM UTC

    Status: Identified We have identified the issue and we are working on a fix. Affected components Smart Checkout (Degraded performance) Self Care (Degraded performance)

  2. monitoring Feb 26, 2026, 03:16 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components Self Care (Degraded performance) Smart Checkout (Degraded performance)

  3. resolved Feb 26, 2026, 03:36 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Smart Checkout (Operational) Self Care (Operational)

Read the full incident report →

Minor February 24, 2026

Issues on Acquiring service

Detected by Pingoru
Feb 24, 2026, 03:16 PM UTC
Resolved
Feb 24, 2026, 03:16 PM UTC
Duration
—
Affected: Viva.com Banking AppCard TerminalsSelf Care
Timeline · 3 updates
  1. investigating Feb 24, 2026, 02:38 PM UTC

    Status: Investigating We are currently investigating an issue that is causing service disruption across multiple products. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  2. investigating Feb 24, 2026, 03:05 PM UTC

    Status: Investigating We are currently monitoring the issue that is causing service disruption. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  3. resolved Feb 24, 2026, 03:16 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Self Care (Operational) Card Terminals (Operational) Viva.com Banking App (Operational)

Read the full incident report →

Minor February 19, 2026

Status Update

Detected by Pingoru
Feb 19, 2026, 04:45 PM UTC
Resolved
Feb 19, 2026, 04:45 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Feb 19, 2026, 04:13 PM UTC

    Status: Investigating We are investigating an issue affecting Payment Acceptance → 3D Secure Authentication: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC3SKD2TPY3RAHVYRAFF4A78. Our teams are actively working to identify the cause. Affected components 3D Secure Authentication (Full outage)

  2. identified Feb 19, 2026, 04:27 PM UTC

    Status: Identified A reported incident is currently affecting 3D Secure (3DS) authentications via Bancontact, and transaction failures or delays may be experienced for payments requiring 3DS authentication. Affected components 3D Secure Authentication (Degraded performance)

  3. resolved Feb 19, 2026, 04:45 PM UTC

    Status: Resolved Incident resolved.

Read the full incident report →

Minor February 19, 2026

Bancontact Incident impacting 3DS Authentications

Detected by Pingoru
Feb 19, 2026, 10:47 AM UTC
Resolved
Feb 19, 2026, 10:47 AM UTC
Duration
—
Affected: 3D Secure Authentication
Timeline · 3 updates
  1. investigating Feb 19, 2026, 10:23 AM UTC

    Status: Investigating A reported incident is currently affecting 3D Secure (3DS) authentications via Bancontact, and transaction failures or delays may be experienced for payments requiring 3DS authentication. Affected components 3D Secure Authentication (Degraded performance)

  2. monitoring Feb 19, 2026, 10:34 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components 3D Secure Authentication (Degraded performance)

  3. resolved Feb 19, 2026, 10:47 AM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components 3D Secure Authentication (Operational)

Read the full incident report →

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