Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown incident
Transaction Volume Degradation – CardCharge (SmartCheckout) and Selfcare Login Issue
Affected components
Update timeline
- identified Feb 26, 2026, 03:16 PM UTC
Status: Identified We have identified the issue and we are working on a fix. Affected components Smart Checkout (Degraded performance) Self Care (Degraded performance)
- monitoring Feb 26, 2026, 03:16 PM UTC
Status: Monitoring A fix has been implemented and we are monitoring. Affected components Self Care (Degraded performance) Smart Checkout (Degraded performance)
- resolved Feb 26, 2026, 03:36 PM UTC
Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Smart Checkout (Operational) Self Care (Operational)
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