Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown incident

Transaction Volume Degradation – CardCharge (SmartCheckout) and Selfcare Login Issue

Minor Resolved View vendor source →

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown experienced a minor incident on February 26, 2026 affecting Smart Checkout and Self Care, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 03:36 PM UTC
Resolved
Feb 26, 2026, 03:36 PM UTC
Duration
—
Detected by Pingoru
Feb 26, 2026, 03:36 PM UTC

Affected components

Smart CheckoutSelf Care

Update timeline

  1. identified Feb 26, 2026, 03:16 PM UTC

    Status: Identified We have identified the issue and we are working on a fix. Affected components Smart Checkout (Degraded performance) Self Care (Degraded performance)

  2. monitoring Feb 26, 2026, 03:16 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components Self Care (Degraded performance) Smart Checkout (Degraded performance)

  3. resolved Feb 26, 2026, 03:36 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Smart Checkout (Operational) Self Care (Operational)