Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown incident

Status Update

Minor Resolved View vendor source →

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown experienced a minor incident on February 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 04:45 PM UTC
Resolved
Feb 19, 2026, 04:45 PM UTC
Duration
—
Detected by Pingoru
Feb 19, 2026, 04:45 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 04:13 PM UTC

    Status: Investigating We are investigating an issue affecting Payment Acceptance → 3D Secure Authentication: https://app.incident.io/viva-com/catalog/01KC13TEN5DP17E7C5S8CXSYD9/01KC3SKD2TPY3RAHVYRAFF4A78. Our teams are actively working to identify the cause. Affected components 3D Secure Authentication (Full outage)

  2. identified Feb 19, 2026, 04:27 PM UTC

    Status: Identified A reported incident is currently affecting 3D Secure (3DS) authentications via Bancontact, and transaction failures or delays may be experienced for payments requiring 3DS authentication. Affected components 3D Secure Authentication (Degraded performance)

  3. resolved Feb 19, 2026, 04:45 PM UTC

    Status: Resolved Incident resolved.