Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown incident

Viva.com shop is experiencing issues

Minor Resolved View vendor source →

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown experienced a minor incident on January 28, 2026 affecting Shop, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 06:11 PM UTC
Resolved
Jan 28, 2026, 06:11 PM UTC
Duration
—
Detected by Pingoru
Jan 28, 2026, 06:11 PM UTC

Affected components

Shop

Update timeline

  1. investigating Jan 28, 2026, 03:07 PM UTC

    Status: Investigating We are currently investigating an issue that is causing service disruption across multiple products. Affected components Shop (Degraded performance)

  2. identified Jan 28, 2026, 03:54 PM UTC

    Status: Identified We have identified the issue and we are working on a fix. Affected components Shop (Degraded performance)

  3. monitoring Jan 28, 2026, 05:51 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring. Affected components Shop (Degraded performance)

  4. resolved Jan 28, 2026, 06:11 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Shop (Operational)