Is Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown down?

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  • Official status page: status.viva.com
  • Checked every 5 minutes
  • 33 components tracked

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown is operational right now. Last checked 4m ago; the most recent incident resolved 2d ago.

Real-time Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown status, recent outages, and incident history: pulled directly from Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown's official status page at status.viva.com every 5 minutes. Pingoru tracks 33 Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown services and has captured 4 incidents in the last 90 days (99.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown reports a new incident, free for 3 monitors, no credit card.

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Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown uptime 99.95% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. VISA decline rates increased in several countries
    Resolved 5h 26m
    Started Oct 20, 2026, 07:33 AM UTC · Resolved Oct 20, 2026, 12:59 PM UTC
    SEPA Instant TransfersCard Schemes3D Secure AuthenticationCard Terminals
    Timeline · 5 updates
    • investigating · Oct 20, 2026, 07:33 AM UTC

      We are currently investigating an issue affecting specific issuers VISA cards in several countries. Customers may experience difficulties processing payments. Our teams are actively working to identify the cause. Further updates will be provided as the situation evolves.

    • identified · Oct 20, 2026, 08:07 AM UTC

      We have identified the cause of the issue affecting payment services. It is an outage on the side of the card issuer, Revolut, who has confirmed it on their status page. Our systems are working as expected. We will provide further updates as the situation evolves.

    • identified · Oct 20, 2026, 10:35 AM UTC

      We have observed that Mastercard cards from the same issuer are also affected by the outage, not only Visa. Our systems are working as expected. We will provide further updates as the situation evolves.

    • monitoring · Oct 20, 2026, 12:59 PM UTC

      Card payments and transfers have been approving normally again since 12:05 UTC. We will keep monitoring the issue.

    • resolved · Oct 20, 2026, 03:19 PM UTC

      Card payments and transfers have been fully restored. Customers can now complete payments and transfers as normal. We apologize for any inconvenience caused.

    Latest: Card payments and transfers have been fully restored. Customers can now complete payments and transfers as normal. We apologize for any inconvenience caused.

  2. Customer Support Comms Channel Disruption
    Resolved 3h 55m
    Started Sep 26, 2026, 03:56 PM UTC · Resolved Sep 26, 2026, 07:51 PM UTC
    Phone
    Timeline · 3 updates
    • identified · Sep 26, 2026, 03:56 PM UTC

      We are currently investigating an issue affecting our Phone communication channel. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

    • monitoring · Sep 26, 2026, 07:14 PM UTC

      Our Phone communication channel is being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties reaching our support team. Further updates will be provided every 30 minutes or as the situation evolves.

    • resolved · Sep 26, 2026, 07:51 PM UTC

      Our Phone communication channel has been fully restored. Customers can reach our support team as normal. We apologize for any inconvenience caused during this time.

    Latest: Our Phone communication channel has been fully restored. Customers can reach our support team as normal. We apologize for any inconvenience caused during this time.

  3. SEPA Bank Transfers Service Disruption
    Resolved 3h 3m
    Started Sep 23, 2026, 09:25 AM UTC · Resolved Sep 23, 2026, 12:28 PM UTC
    SEPA Bank Transfers
    Timeline · 3 updates
    • investigating · Sep 23, 2026, 09:25 AM UTC

      We are currently investigating an issue affecting SEPA Bank Transfers. Our teams are actively working to identify the cause.

    • identified · Sep 23, 2026, 09:59 AM UTC

      We have identified the cause of the issue affecting SEPA Bank Transfers. Our teams are actively working to restore normal service.

    • resolved · Sep 23, 2026, 12:28 PM UTC

      SEPA Bank Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time.

    Latest: SEPA Bank Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time.

  4. SIBS Service Disruption
    Resolved 1h 33m
    Started Aug 04, 2026, 01:16 PM UTC · Resolved Aug 04, 2026, 02:49 PM UTC
    Card Schemes
    Timeline · 3 updates
    • investigating · Aug 04, 2026, 01:16 PM UTC

      We are currently investigating an issue affecting SIBS payment services. Customers may experience difficulties processing payments. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

    • monitoring · Aug 04, 2026, 02:49 PM UTC

      SIBS payment services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties processing payments. Further updates will be provided every 30 minutes or as the situation evolves.

    • resolved · Aug 04, 2026, 03:38 PM UTC

      SIBS payments have been fully restored. Customers can complete payments as normal. We apologize for any inconvenience caused during this time.

    Latest: SIBS payments have been fully restored. Customers can complete payments as normal. We apologize for any inconvenience caused during this time.

Incident record

Since April 2026 · incident.io · 33 components checked every 5 minutes
19incidents recorded
19last 12 months
4last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, iOS App Transfers Issues on June 9, 2026, ran for 24 hours. 13 maintenance windows announced in the same period.

Most affected components, last 12 months

  • 3D Secure Authentication4
  • Self Care4
  • Card Schemes3
  • Card Terminals2
  • Phone2

Latest incidents

  • VISA decline rates increased in several countries October 20, 2026 · 5 hours · degraded service

    We are currently investigating an issue affecting specific issuers VISA cards in several countries. Customers may experience difficulties processing payments.…

  • Customer Support Comms Channel Disruption September 26, 2026 · 4 hours · major outage

    We are currently investigating an issue affecting our Phone communication channel. Our teams are actively working to identify the cause. Further updates will…

  • SEPA Bank Transfers Service Disruption September 23, 2026 · 3 hours · major outage

    We are currently investigating an issue affecting SEPA Bank Transfers. Our teams are actively working to identify the cause.

Outage history

Past 90 days · 4 incidents View full outage history →