Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown incident

Issues on Acquiring service

Minor Resolved View vendor source →

Is Viva Wallet Down Right Now? Live Viva Wallet Status & Outages | IsDown experienced a minor incident on February 24, 2026 affecting Viva.com Banking App and Card Terminals and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 03:16 PM UTC
Resolved
Feb 24, 2026, 03:16 PM UTC
Duration
Detected by Pingoru
Feb 24, 2026, 03:16 PM UTC

Affected components

Viva.com Banking AppCard TerminalsSelf Care

Update timeline

  1. investigating Feb 24, 2026, 02:38 PM UTC

    Status: Investigating We are currently investigating an issue that is causing service disruption across multiple products. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  2. investigating Feb 24, 2026, 03:05 PM UTC

    Status: Investigating We are currently monitoring the issue that is causing service disruption. Affected components Self Care (Partial outage) Card Terminals (Partial outage) Viva.com Banking App (Partial outage)

  3. resolved Feb 24, 2026, 03:16 PM UTC

    Status: Resolved This incident has been resolved. We apologise for the service disruption. Affected components Self Care (Operational) Card Terminals (Operational) Viva.com Banking App (Operational)