Vita Mojo incident

Stock Update Issue

Notice Resolved View vendor source →

Vita Mojo experienced a notice incident on May 3, 2022 affecting Catalog Service, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 03:50 PM UTC
Resolved
May 03, 2022, 04:15 PM UTC
Duration
24m
Detected by Pingoru
May 03, 2022, 03:50 PM UTC

Affected components

Catalog Service

Update timeline

  1. investigating May 03, 2022, 03:50 PM UTC

    We’re currently investigating elevated error rates with the stock update API. Some customers may experience issues with updating the stock status for menu items.

  2. identified May 03, 2022, 04:10 PM UTC

    The issue has been identified as an outage to our stock service due to rate limiting.

  3. monitoring May 03, 2022, 04:10 PM UTC

    A fix has been implemented to update the stock status and we are monitoring the results

  4. resolved May 03, 2022, 04:15 PM UTC

    This incident has been resolved