Vita Mojo incident

CloudFlare major global outage affecting all of VMOS systems

Critical Resolved View vendor source →

Vita Mojo experienced a critical incident on June 21, 2022 affecting Order Service and Catalog Service and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:57 AM UTC
Resolved
Jun 21, 2022, 08:12 AM UTC
Duration
1h 15m
Detected by Pingoru
Jun 21, 2022, 06:57 AM UTC

Affected components

Order ServiceCatalog ServiceUser ServiceLoyalty ServiceMedia ServicePayment ServiceRedash ClientTenant Service

Update timeline

  1. investigating Jun 21, 2022, 06:57 AM UTC

    CloudFlare is a global internet services provider. VitaMojo and alot of other internet business depend on their traffic routing, DNS, firewall and caching services. All of VMOS systems are currently down because of this outage. We are following the incident closely and will provide update as they have more information on what is happening with their system You can also follow updates directly here: https://www.cloudflarestatus.com/

  2. monitoring Jun 21, 2022, 07:17 AM UTC

    CloudFlare has implemented a fix. All vmos systems are now back online. Please restart the kioks or KDS/POS tablets if you still see any errors

  3. resolved Jun 21, 2022, 08:12 AM UTC

    This incident has been resolved.