Vita Mojo incident

Payments service incident - affecting all orders

Critical Resolved View vendor source →

Vita Mojo experienced a critical incident on June 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 07:50 AM UTC
Resolved
Jun 01, 2023, 07:50 AM UTC
Duration
—
Detected by Pingoru
Jun 01, 2023, 07:50 AM UTC

Update timeline

  1. resolved Jun 01, 2023, 08:12 AM UTC

    At around 08:50 AM this morning we had an incident on our payment service. This affected all orders being paid and going into our system on all channels. This is now resolved as of 09:00 AM. Full incident report and RCA will be communicated after we finish investigating the issue.