Vita Mojo experienced a notice incident on August 21, 2023 affecting Payment Service, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2023, 03:15 PM UTC
We have identified an issue that is affecting some payments from 15:20 UK. This is due to an Adyen incident resulting in degraded performance noted here: https://status.adyen.com/ We will continue to monitor the situation for a resolution from Adyen. We will provide further updates throughout the incident as needed and once resolved.
- identified Aug 21, 2023, 03:16 PM UTC
We have identified an issue that is affecting some payments from 15:20 UK. This is due to an Adyen incident resulting in degraded performance noted here: https://status.adyen.com/
- resolved Aug 21, 2023, 04:03 PM UTC
Adyen has confirmed that the issue was resolved at 16:20 CEST. You can find more information on Adyen’s status page at https://status.adyen.com/. We’ll keep an eye on the situation and provide further updates if necessary