Vita Mojo incident

iOS app issue

Notice Resolved View vendor source →

Vita Mojo experienced a notice incident on November 28, 2023, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2023, 11:52 AM UTC
Resolved
Nov 28, 2023, 03:56 PM UTC
Duration
4h 4m
Detected by Pingoru
Nov 28, 2023, 11:52 AM UTC

Update timeline

  1. investigating Nov 28, 2023, 11:52 AM UTC

    We are investigating an issue relating to POS and kiosk apps not opening on iPads. Please reach out to support if you are experiencing these issues and they will advise.

  2. investigating Nov 28, 2023, 01:13 PM UTC

    For POS clients on Adyen and Zettle, if you experience issues reach out to support to get updated app versions.

  3. monitoring Nov 28, 2023, 03:02 PM UTC

    For any clients affected by iOS app issues, please reach out to support and we can provide updated versions to resolve.

  4. resolved Nov 28, 2023, 03:56 PM UTC

    This issue is resolved, if you experience any issues on iOS apps please reach out to the support team who can provide updated apps.