Vita Mojo experienced a minor incident on November 8, 2024 affecting Order Service, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 08, 2024, 04:20 PM UTC
We are aware of an active issue affecting orders arriving more slowly to the Kitchen Display Screens. We are actively investigating, and we will post an update shortly
- identified Nov 08, 2024, 04:42 PM UTC
We are aware of a temporary degradation in platform performance that is resulting in orders arriving more slowly to the Kitchen Display Screens. Our Engineering team is actively investigating, and we will post another update shortly. We apologise for any Inconveniences caused by this
- resolved Nov 08, 2024, 04:53 PM UTC
There was a temporary degradation in platform performance that resulted in orders arriving more slowly to the Kitchen Display Screens. This is now resolved, and platform performance has normalised. We will continue to monitor closely.