Vita Mojo incident

Partial reporting analytics outage

Minor Resolved View vendor source →

Vita Mojo experienced a minor incident on December 5, 2024 affecting Catalog Service, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 08:57 AM UTC
Resolved
Dec 05, 2024, 10:27 AM UTC
Duration
1h 30m
Detected by Pingoru
Dec 05, 2024, 08:57 AM UTC

Affected components

Catalog Service

Update timeline

  1. investigating Dec 05, 2024, 08:57 AM UTC

    We are currently investigating an issue where some parts of, or in some cases entire dashboards can't be accessed in the reporting analytics. We're working on identifying the root cause and will continue to provide updates, until this is resolved

  2. resolved Dec 05, 2024, 10:27 AM UTC

    Our team has identified an issue within our reporting analytics, and has since resolved the issue. We apologise for any inconveniences caused by this