Vita Mojo incident

Zettle Payments Declining

Notice Resolved View vendor source →

Vita Mojo experienced a notice incident on March 24, 2025 affecting Payment Service, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 02:13 PM UTC
Resolved
Mar 24, 2025, 04:05 PM UTC
Duration
1h 52m
Detected by Pingoru
Mar 24, 2025, 02:13 PM UTC

Affected components

Payment Service

Update timeline

  1. identified Mar 24, 2025, 02:13 PM UTC

    We have been made aware of an issue on Zettles side with Payments not being accepted. We are monitoring this closely and will update this status page as we hear more.

  2. resolved Mar 24, 2025, 04:05 PM UTC

    Zettle have confirmed they've found the issue and resolved this on their platforms. We can now see transactions going through as expected