Visier Outage History
Visier is up right nowPingoru has recorded 50 incidents for Visier: 9 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 4 of 720 (1%) |
| May 2026 | 3 | 77 of 744 (10%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Major September 17, 2026 We are currently experiencing an issue with Vee 2 in our Asia Pacific ap00 deployment. 22m Asia-Pacific (ap)
Started Sep 17, 2026, 12:20 AM UTC· resolved Sep 17, 2026, 12:43 AM UTC
- identified Sep 17, 2026, 12:39 AM UTC
Please note that some customers may currently be experiencing an issue with Vee2 answering questions in the Asia Pacific Region. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.
- resolved Sep 17, 2026, 12:43 AM UTC
The incident has been resolved. We apologize for any inconvenience this may have caused.
Notice May 29, 2026 We are currently experiencing an issue with Vee AI in our Europe region. 1h 50m
Started May 29, 2026, 03:10 PM UTC· resolved May 29, 2026, 05:00 PM UTC
- investigating May 29, 2026, 03:37 PM UTC
Please note that some customers hosted in the Europe region (ae00) are currently experiencing issues with Vee in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience.
- identified May 29, 2026, 03:59 PM UTC
The issue has been identified, and a change is being rolled out to resolve it. Thank you for your understanding.
- resolved May 29, 2026, 05:25 PM UTC
The issues with the AI Language Model have been resolved, Vee is back online.
Minor May 17, 2026 We are currently experiencing an issue with Vee infrastructure in ap00 2d 21h Asia-Pacific (ap)
Started May 17, 2026, 03:30 AM UTC· resolved May 20, 2026, 01:23 AM UTC
- investigating May 17, 2026, 04:21 AM UTC
Please note that some customers may currently be experiencing an issue with Vee performance in Visier People in ap00. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.
- identified May 17, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 17, 2026, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 01:23 AM UTC
This incident has been resolved.
Minor May 7, 2026 We are currently experiencing an issue with the API health-check endpoint 5h 6m US (au)
Started May 07, 2026, 11:44 PM UTC· resolved May 08, 2026, 04:50 AM UTC
- identified May 08, 2026, 12:04 AM UTC
Please note that some customers hosted in the US (sites au00 and au03) may be experiencing API health-check endpoint errors, while the API is functional. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience, and we thank you for your patience.
- monitoring May 08, 2026, 12:08 AM UTC
A fix has been implemented and we are monitoring the results.
- identified May 08, 2026, 12:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 04:50 AM UTC
This incident has been resolved.
Notice April 27, 2026 We are currently experiencing an issue with Vee infrastructure. 1h 5m US (au), US (zu), Canada (ac), Canada (zc) and 1 more
Started Apr 27, 2026, 09:52 PM UTC· resolved Apr 27, 2026, 10:58 PM UTC
- identified Apr 27, 2026, 10:18 PM UTC
Please note that some customers may currently be experiencing an issue with Vee performance in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.
- monitoring Apr 27, 2026, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 10:58 PM UTC
This incident has been resolved.
Major April 12, 2026 We are currently experiencing an issue with certain endpoints in the Compensation Benchmark API. 2h 43m US (au), US (au)
Started Apr 12, 2026, 03:35 PM UTC· resolved Apr 12, 2026, 06:19 PM UTC
- investigating Apr 12, 2026, 04:21 PM UTC
Please note that some customers may currently be experiencing an issue with certain endpoints in the Compensation Benchmark API. We are actively working on resolving the issue. We apologize for any inconvenience this may cause. We thank you for your patience.
- identified Apr 12, 2026, 04:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 12, 2026, 06:19 PM UTC
This incident has been resolved.
Minor January 28, 2026 We are currently experiencing an performance issue with Visier People 53m US (au), US (au)
Started Jan 28, 2026, 01:13 AM UTC· resolved Jan 28, 2026, 02:07 AM UTC
- investigating Jan 28, 2026, 01:13 AM UTC
Please note that some customers may currently be experiencing performance issues. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.
- identified Jan 28, 2026, 01:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2026, 01:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 02:07 AM UTC
The incident has been resolved. We apologize for the disruptions to your workflows.
Critical December 5, 2025 We are currently experiencing an issue with the connectivity to our services. 35m US (au), US (au), US (au), US (au) and 8 more
Started Dec 05, 2025, 08:50 AM UTC· resolved Dec 05, 2025, 09:25 AM UTC
- investigating Dec 05, 2025, 09:04 AM UTC
Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.
- monitoring Dec 05, 2025, 09:21 AM UTC
Our provider has implemented a fix, and connectivity has been restored.
- resolved Dec 05, 2025, 09:25 AM UTC
This incident has been resolved.
Major November 18, 2025 We are currently experiencing an issue with the connectivity to our services 2h 57m US (au), US (au), US (au), US (au) and 8 more
Started Nov 18, 2025, 12:05 PM UTC· resolved Nov 18, 2025, 03:02 PM UTC
- identified Nov 18, 2025, 12:05 PM UTC
Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.
- identified Nov 18, 2025, 12:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 18, 2025, 12:21 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 18, 2025, 12:31 PM UTC
We are continuing to monitor for any further issues.
- identified Nov 18, 2025, 12:46 PM UTC
The issues with our provider infrastructure haven't been solved; we are seeing an increase in error rates.
- resolved Nov 18, 2025, 03:02 PM UTC
This incident has been resolved.
Major October 20, 2025 We are currently experiencing an issue with Data Products Services. 4h 25m US (au)
Started Oct 20, 2025, 03:24 PM UTC· resolved Oct 20, 2025, 07:50 PM UTC
- identified Oct 20, 2025, 03:24 PM UTC
Please note that some customers may currently be experiencing an issue with our Data Products services, such as Skills and Compensation Benchmarks. We are actively working with our infrastructure service provider on resolving the issue. We apologize for any inconvenience this may caused.
- identified Oct 20, 2025, 03:35 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 20, 2025, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 07:50 PM UTC
This incident has been resolved.
Critical October 20, 2025 We are currently experiencing interruptions to some Visier services. 2h 58m US (au), US (au), US (au)
Started Oct 20, 2025, 07:19 AM UTC· resolved Oct 20, 2025, 10:17 AM UTC
- investigating Oct 20, 2025, 07:19 AM UTC
Please note that some customers may currently be experiencing an interruption to their Visier services. We are actively working on resuming all services to normal. We apologize for any inconvenience this may have caused. Thank you for your patience.
- identified Oct 20, 2025, 09:09 AM UTC
The issue impacting one of our basic infrastructure providers has not been resolved. At this moment, more services in the US region are being impacted.
- monitoring Oct 20, 2025, 09:40 AM UTC
The services from our infrastructure provider seem recovered, we are monitoring our system.
- monitoring Oct 20, 2025, 09:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:17 AM UTC
This incident has been resolved.
Notice August 27, 2025 We are currently experiencing a performance issue with Vee in the EU region. 26m
Started Aug 27, 2025, 04:10 AM UTC· resolved Aug 27, 2025, 04:36 AM UTC
- identified Aug 27, 2025, 04:29 AM UTC
Please note that some customers may currently be experiencing a performance issue with Vee in our EU region. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.
- monitoring Aug 27, 2025, 04:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2025, 04:36 AM UTC
This incident has been resolved.
Minor August 6, 2025 We are currently experiencing a performance issue with Visier People in our US deployment. 59m US (au)
Started Aug 06, 2025, 06:35 PM UTC· resolved Aug 06, 2025, 07:35 PM UTC
- identified Aug 06, 2025, 06:57 PM UTC
Please note that some customers may currently be experiencing performance issues with Visier People in our US deployment. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience while we resolve this issue.
- monitoring Aug 06, 2025, 07:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2025, 07:35 PM UTC
This incident has been resolved.
Notice July 16, 2025 We are currently experiencing an issue with Vee assistant in our EU deployment 2h 17m
Started Jul 16, 2025, 11:35 PM UTC· resolved Jul 17, 2025, 01:52 AM UTC
- investigating Jul 17, 2025, 12:41 AM UTC
Please note that some customers may currently be experiencing an issue with the speed of responses of Vee assistant in EU. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.
- investigating Jul 17, 2025, 12:41 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 17, 2025, 01:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 01:52 AM UTC
This incident has been resolved.
Notice April 24, 2025 We are currently experiencing an issue with the Data Upload and Data Transfer functionality. 3h 40m US (au), Europe (ae), Canada (ac), Asia-Pacific (ap)
Started Apr 24, 2025, 03:05 AM UTC· resolved Apr 24, 2025, 06:46 AM UTC
- investigating Apr 24, 2025, 03:58 AM UTC
Please note that some customers may be experiencing issues when accessing the Data Transfer room in Visier People Studio. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.
- identified Apr 24, 2025, 04:00 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 24, 2025, 05:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2025, 06:46 AM UTC
This incident has been resolved.
Notice April 4, 2025 We are currently experiencing an issue with some data hierarchies in Visier People. 11h 49m US (au), Europe (ae), Canada (ac), Asia-Pacific (ap)
Started Apr 04, 2025, 10:00 AM UTC· resolved Apr 04, 2025, 09:49 PM UTC
- identified Apr 04, 2025, 03:00 PM UTC
Please note that selected customers may be experiencing an issue accessing data when exploring Parent-Child dimensions via the Organizational hierarchy in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience.
- monitoring Apr 04, 2025, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 05, 2025, 01:10 AM UTC
This incident has been resolved.
Notice March 13, 2025 We are currently experiencing an issue accessing previous Pay Cycles in Smart Compensation. 14h 13m US (au), Europe (ae)
Started Mar 13, 2025, 02:05 AM UTC· resolved Mar 13, 2025, 04:18 PM UTC
- identified Mar 13, 2025, 02:05 PM UTC
Please note that some customers may be experiencing issues accessing previous Pay Cycles in Smart Compensation. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.
- monitoring Mar 13, 2025, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2025, 04:18 PM UTC
The incident has been resolved, thank you for your patience.
Critical March 8, 2025 We are currently experiencing interruptions with logins to Visier People in US. 9m
Started Mar 08, 2025, 03:00 AM UTC· resolved Mar 08, 2025, 03:09 AM UTC
- resolved Mar 08, 2025, 04:21 AM UTC
Please be advised that some customers may have experienced a temporary interruption to Visier services beginning at approximately 03:09 UTC. The interruption lasted approximately 15 minutes, and all systems are now operating in a stable state. We are actively monitoring our systems and apologize for any inconvenience this may have caused. Thank you for your understanding.
Minor January 30, 2025 We are currently experiencing an issue with SmartComensation in Europe. 2h 39m Europe (ae)
Started Jan 30, 2025, 04:45 AM UTC· resolved Jan 30, 2025, 07:24 AM UTC
- investigating Jan 30, 2025, 06:45 AM UTC
Please note that some users may currently be experiencing issues when logging in to SmartCompensation for customers deployed in Europe. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.
- investigating Jan 30, 2025, 06:47 AM UTC
If you are experiencing a blank page after attempting to log-in to SmartCompensation please retry the log-in process to access the application.
- identified Jan 30, 2025, 07:14 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 30, 2025, 07:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 30, 2025, 07:24 AM UTC
This incident has been resolved.
Minor January 24, 2025 We are currently experiencing an issue with some calculations in US. 2h 30m US (au)
Started Jan 24, 2025, 06:15 PM UTC· resolved Jan 24, 2025, 08:46 PM UTC
- investigating Jan 24, 2025, 07:31 PM UTC
Please note that some customers (hosted in our US datacentre) may be experiencing an issue with some charts and analyses in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.
- monitoring Jan 24, 2025, 08:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 24, 2025, 08:46 PM UTC
This incident has been resolved.
Notice December 16, 2024 Vee AI assistant was unavailable for 4 minutes for APAC-hosted customers. 4m
Started Dec 16, 2024, 10:57 PM UTC· resolved Dec 16, 2024, 11:01 PM UTC
- resolved Dec 16, 2024, 11:14 PM UTC
Vee AI assistant was unavailable for 4 minutes for APAC-hosted customers, we are investigating the issue. All of our services are working normally now.
Notice December 9, 2024 We are currently experiencing an issue with scheduling Data Loads 5h 55m
Started Dec 09, 2024, 04:20 PM UTC· resolved Dec 09, 2024, 10:15 PM UTC
- investigating Dec 09, 2024, 07:02 PM UTC
Please note that some customers may be experiencing delays in executing scheduled Data Loads. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused and appreciate your patience.
- investigating Dec 09, 2024, 07:03 PM UTC
Our team is working on finding a solution for the issue.
- monitoring Dec 09, 2024, 07:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2024, 10:15 PM UTC
This incident has been resolved.
Notice October 30, 2024 We experienced an small issue with Compensation Benchmarks API, impacting its availability. 20m
Started Oct 30, 2024, 10:48 PM UTC· resolved Oct 30, 2024, 11:08 PM UTC
- resolved Oct 30, 2024, 11:41 PM UTC
Please note that some customers may have experienced failed requests related to the Compensation Benchmarks API for approximately 20 minutes. Our team worked on the issue as soon as it was detected, and the service is back to being fully functional. We apologize for any inconvenience this may have caused.